The call nobody could get to, answered anyway. Not a phone tree — a conversation.
Everyone is on a job, the front desk is already on another line, or it is a quarter past seven on a Friday. Right now that call goes to voicemail, and most people do not leave one — they call the next name on the list. YelloPost AI Receptionist answers instead. It talks to the caller like a person would, gets the name, the number and what they need, and puts the whole thing in your inbox before they have hung up.
Get Free Audit →No press-one-for-service. The caller talks, it answers, and it asks the next sensible question. It introduces itself by name as your assistant — it does not pretend to be a person, because getting caught doing that costs you the customer.
It only answers when your line does not — nobody available, or outside your opening hours. When your team is free the phone rings the way it always has. This sits behind your people, not in front of them.
Your hours, your services, the towns you cover, your emergency line, the things you do not do. So it answers the easy questions properly instead of taking a message for every single one.
A burning smell, a downed line, water coming through a ceiling, a pet shut in a car — the urgent ones are recognised and marked as urgent, and the caller is told to hang up and dial nine one one when that is the right answer.
Name, number, what they wanted and the full transcript, emailed the moment the call ends. It also appears in your YelloPost client portal beside your web leads, so nothing lives only in a voicemail nobody checked.
Recorded and transcribed, so you can hear exactly what was said rather than trusting a summary. Where the law requires callers to be told, they are told — that is set per line, by state, not left to chance.
Your phone works exactly the way it does today. This only starts when it would have gone to voicemail.
Get Free Audit →We give you a local number and you use it where the calls come from — your website, your Google listing, your ads. Calls run through us and straight on to your existing phones, so nothing about how you answer today changes.
It gets a name, a greeting in your business's words, and everything it needs to know about you. You hear it and sign off on it before a single customer does.
Ring your line first, every time. Only when nobody picks up — or when you are closed — does it take over. You choose: the assistant, our voicemail, or straight through to yours.
The lead is emailed and logged. We listen back to real calls and sharpen what it says, because the first month of transcripts teaches you more about your customers than any survey will.
YelloPost AI handles data-intensive work — analysis, testing, optimization — so humans focus on strategy and your results compound faster.
Dedicated local rep who knows your market and responds within 24 hours. No ticket queues. No runaround. A real person, every time.
Plain-English reports every month. You always know exactly what's running, what it costs, and what it's producing for your business.
Free AI audit. Local rep assigned within 24 hours. No contracts — ever.
No contracts · Instant results · Local rep assigned within 24 hrs